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Terms of service

Last Updated: February 5, 2025

This website is operated by DreamHatcher. Throughout the site, the terms “we,” “us,” and “our” refer to DreamHatcher. DreamHatcher offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

1. Online Store Terms

  • By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

  • You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction (including but not limited to copyright laws).

  • You must not transmit any worms, viruses, or any code of a destructive nature.

  • A breach or violation of any of the Terms will result in an immediate termination of your services.

2. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You understand that your content (not including credit card information) may be transferred unencrypted over various networks and may involve changes to conform to technical requirements.

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

3. Products & Services

  • Certain products or services may be available exclusively online through the website and may have limited quantities subject to return or exchange according to our Refund & Exchange Policy.

  • We have made every effort to display colors and images of our products as accurately as possible, but we cannot guarantee that your device's display will be accurate.

  • We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction on a case-by-case basis.

4. Accuracy of Billing & Account Information

  • We reserve the right to refuse any order you place with us.

  • We may limit or cancel orders that appear to be placed by resellers or distributors.

  • You agree to provide current, complete, and accurate purchase and account information for all purchases.

5. Refund & Exchange Policy

  • All sales are final unless the item is damaged, defective, or incorrect.

  • Refunds are issued as store credit only. No cash, credit card, or PayPal refunds will be provided.

  • Size exchanges are not accepted. Customers are responsible for reviewing the size chart before purchasing.

  • For more details, please review our Refund & Exchange Policy.

6. Modifications to Services & Pricing

  • Prices for our products are subject to change without notice.

  • We reserve the right to modify or discontinue a service or product at any time without notice.

7. Third-Party Links

  • Some content, products, and services available through our Service may include third-party materials.

  • Third-party links on this site may direct you to websites that are not affiliated with us, and we are not responsible for their content or accuracy.

8. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

  • For any unlawful purpose

  • To solicit others to perform unlawful acts

  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances

  • To infringe upon or violate our intellectual property rights or the rights of others

  • To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability

9. Limitation of Liability

  • DreamHatcher shall not be held liable for any injury, loss, claim, or damages related to your use of our Service or any product purchased from us.

  • In no case shall DreamHatcher, our directors, officers, employees, affiliates, agents, or suppliers be liable for any indirect, incidental, punitive, or consequential damages.

10. Indemnification

You agree to indemnify and hold harmless DreamHatcher and our affiliates from any claim or demand made by any third party due to your breach of these Terms or violation of any law.

11. Governing Law

These Terms of Service and any separate agreements whereby we provide services shall be governed by and construed in accordance with the laws of the United States.

12. Changes to Terms of Service

  • You can review the most current version of the Terms of Service at any time on this page.

  • We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service.

13. Contact Information

Questions about the Terms of Service should be sent to iamweigh@therealdreamhatcher.com.